Module in detail

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Detailed information about the module

Module title:

Seminar in Service Management

Module title (english):

Seminar in Service Management

Module number:

88-021-MS07-H-0408

Level:

Master (UNI)

Course of study:

Type:

Modul

Organising faculty/Language Center:

Wirtschaftswissenschaftliche Fakultät

Instructors responsible:

Hogreve, Jens

Examiners:

Credit points (ECTS):

competencies/skills:

In this seminar, students work on current research issues in the area of service management. Learning objectives include:
- Independent identification and work on research gaps
- Independent elaboration of a problem that is relevant for practice and research
- Students will learn to evaluate academic articles in terms of their relevance in theory and practice as well as their theoretical and methodological foundations.
- Presentation and critical reflection of own research results. This will prepare the students for their master‘s theses.
- Development and deepening of existing skills in the field of scientific research
- Strengthening of the ability to work independently, time management, and rhetorical skills.

course content/topics:

Due to the changing research topics, the course content differs each semester. However, students will always receive lectures on empirical research design and methods. Furthermore, students will write a seminar paper on a current issue in the service management research field. Research topics will be assigned in consultation with the lecturers from the chair.

formal requirements of admission:

recommended qualifications:

No specific prior knowledge required.

Lehr- und Lernformen/Lehrveranstaltungstypen:

- Introductory lecture (review of scientific writing, introduction to current research topics in the field of service management)
- Independent writing of a seminar paper
- Self-study of current publications
- Presentation

requirements for the attainment of ECTS points:

- After the assignment of research topics, there will be a two week introductory phase where students have time to read up on their topic and develop initial ideas. At the end of this phase, students will present their interim results (10 min.). In a next step, students will begin to write their seminar paper. At the end of the course, students will present the results of their seminar paper (20 min. presentation).
- The independent preparation of a seminar paper (15 pages) makes up the core of this course. The presentation of interim results as well as the final presentation allow for critical reflection of one’s own work and prepares students for presentations in corporate or scientific practice.

workload/distribution of ECTS points within the module:

25 h = Time of attendance lecture
20 h = Self-study lecture
105 h = Preparation of seminar paper and presentation
150 h = Total workload

calculation of module marks:

- Seminar paper 70%
- Presentation of interim results 10%
- Final presentation 20%

teaching/learning method:

compatibility with other courses of study:

Turnus des Angebots:

Beteiligte Fachgebiete:

Bemerkung: